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Clarifying AI: Understanding Transparency & Explainability

  • June 07, 2024
Clarifying AI: Understanding Transparency & Explainability

Corporate entities are increasingly adopting various generative AI tools, such as ChatGPT, text-to-image generators, plagiarism detection tools, and AI-powered research assistants. To ensure transparency and explainability in the use of these tools, a comprehensive framework is essential. Here’s a suggested framework that considers the diverse range of generative AI tools used by corporate entities.

Documentation and Disclosure

Maintain accessible, detailed records on AI tools’ capabilities, limitations, and biases. Ensure that the documentation is easily accessible to the relevant stakeholders.

Interpretability Techniques

Use specific methods like attention mechanisms for language models, and visualization of latent spaces for image generators.

Explainable Outputs

Provide clear explanations for AI-generated decisions and recommendations highlighting the reasoning behind them.

User Interfaces

Develop easy-to-use interfaces with interactive visualizations to help users understand AI processes. In many cases it is highly recommended that an ‘easy-to-understand’ workflow process between use of various tools be created visually.

Audit Trails

Implement secure, comprehensive logging to track AI activities and decisions. Ensure they are tamper-evident and accessible for review and accountability purposes.

Human-in-the-Loop

Integrate human review for critical decisions, ensuring accountability by incorporating human-in-the-loop mechanisms.

Explainability Audits

Regularly review and update AI tools’ explainability, including third-party audits for impartial assessments.

By implementing this comprehensive framework, corporate entities can foster trust, accountability, and responsible use of generative AI tools, ensuring that the benefits of these technologies are realized while mitigating potential risks and concerns.

About the Author

Vasudevan Kidambi, known as the “LAST-MILE MAN,” is a distinguished corporate expert with over 30 years of experience in operations and consultancy. As Managing Director of Navo Informatica Pvt. Ltd and Navo Management Consultants, he’s a pioneer in integrating Generative AI into business strategies, enhancing efficiency and innovation. Vasudevan’s unique approach includes his advocacy for One-Page Communication and extensive use of AI in content development and business applications.

His debut book, “One Page Communicator,” swiftly ascended to Amazon’s #1 bestseller spot within days of its launch and subsequently clinched the Golden Book of the Year Award for 2024.

Additionally, as Director of Business Transformation at Zenesis Corporation, Dubai, he continues to drive change. He’s also an educator and thought leader in AI, conducting boot camps and webinars to simplify AI tool usage for professionals.

His expertise in design thinking, data storytelling, digital workflow automation, and cognitive bots is transforming businesses globally, cementing his status as a holistic consultant in the digital era.